Who We Serve
Our online print-on-demand portals support a wide range of businesses & groups:
- Coporate, mall Businesses and franchises – manage hi-vis workwear, polos, and PPE for multiple job sites or branches.
- Nonprofits and Charities – campaign and volunteer T-shirts or fundraising merch.
- Healthcare and Aged Care Providers – clinics, dental offices, and care facilities with branded scrubs and jackets.
- Sports Clubs and Community Organisations – fundraising pop-ups and team apparel, or uniform shops.
- Retail gift shops, souvenir stores & tourist attraction outlets - needing custom merchandise.
How a Print-On-Demand Corporate Merch Store Works
Frequently Asked Questions
General Questions
1. What is the company merchandise portal?
It’s a private online store for your business to order uniforms, merchandise, and promotional items with pre-approved branding.
2. Who can access it?
Authorised company users or departments with assigned logins can view and order products. For fund rasing portals, it will be open to general public.
3. Do I need maintain stock or is there any fulfilment fee?
You can set up a print-on-demand portal without any inventory or storage costs. Consider creating a hybrid store with some inventory for immediate dispatch and the option to order-on-demand. Another option is to establish a fully inventoried store to handle storage and dispatch.
4. What's the process, lead time and cost to setup the portal?
There’s no setup cost for your custom portal, and we’ll even create the graphics for free. Just share your ideas, what you’d like included, and the purpose of your store. We’ll prepare a draft version within 2–3 days for your review. Once approved, we’ll refine the design and user experience, which takes about 5–7 working days.
Fundraising & Event Portals
1. Can I set up a fundraising or event portal?
Yes. Pop-up portals can be created for fundraising campaigns, team merch, or limited events.
2. Can funds be distributed to an organisation or charity?
Yes. We can allocate proceeds from each sale to your nominated account or charity partner.
3. Can buyers customise their own items?
Yes. Optional name, number, or logo fields can be added to each product.
4. Do participants pay directly online?
Yes. Each buyer completes their own payment, simplifying management.
Payments & Invoicing
1. What payment methods are available?
Credit card, EFT, and purchase orders for approved accounts.
2. Can we use cost centres or PO billing?
Yes. Company billing systems can be integrated for cost control.
3. Do you issue tax invoices?
Yes. A tax invoice is automatically sent once your order is confirmed.
Shipping & Delivery
1. What are the delivery options?
Standard, express, or consolidated delivery to head office.
2. Can we ship to multiple addresses?
Yes. Ideal for franchises or multiple branch locations.
3. Do you offer dropshipping?
Yes. We can ship directly to staff or clients with branded packaging.
4. How do I track delivery?
Use the tracking link provided by email or within your portal account.
Account & Management
1. Can I view spend reports by department or campaign?
Affirmative, the shop report can be dispatched to you.
2. How do I update products or pricing?
Contact your account manager to adjust listings or price tiers.
Ready to Get Started?
Let’s customise a solution that fits your business.